Terms of Service
These terms of use relate to TopSM platform and processes to deliver TopSM Services. If you use TopSM Services (a “User”) this policy applies to you and you are bound by it. If you disagree you must stop using Alison Services and close your User account.
Our commitment to each other
Everto Teenus OÜ delivers online learning trading as “TopSM”, and is located in Tallin, Estonia. TopSM provides free learning on a global scale for all Users, commercially made possible through online advertising and other optional paid services such as the purchase of certificates of completion (together hereinafter “Certificates”) for diploma and certificate courses. To operate successfully TopSM Services as defined below are subject to the “Terms of Use” outlined herein. You, the User, hereby consent to these terms by continuing to use the TopSM Services or by clicking on the content tickbox on registration. You should stop using the services if you do not agree with these terms. TopSM reserves the right without notice to block or deactivate any User account that breaches these terms of use.
The detailed terms of use follow:
- The User is granted a temporary, non-exclusive, non-transferable licence to access and view learning-related content on the “TopSM platform” (including but not limited to the online APIs, internet websites, android/iOS mobile apps, and electronic content related to learning, careers, personal profiles and jobs) solely for non-commercial educational purposes for your own personal use (the “TopSM Services”). All other uses are expressly prohibited without the express written agreement of Alison. The User is not allowed:
1.1. To copy, transfer, rebrand, sub-licence, reverse engineer, modify, repackage, sell or deliver TopSM course material and content via any other third-party Learning Management Systems or alternative online platforms.
1.2. To create and offer competing or derivative products and services to other third parties based on the TopSM courses and content.
1.3. To transmit any data with embedded viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
- The TopSM Services include course content that is provided as is without further warranty or guarantee as to its completeness or accuracy.
2.1. The learning material is not a substitute for professional advice and should not be relied upon. The User acknowledges that they use this learning content at their own risk.
2.2. The User acknowledges that TopSM and affiliates including publishers of the learning material expressly exclude, to the extent permitted by law, any and all:
2.2.1. warranties or assurances implied by statute, common law or law of equity on the delivery of the TopSM Services;
2.2.2. liability for loss or damage, whether direct, indirect, consequential, or otherwise that results from the use of and reliance upon the TopSM Services, or failure to use the TopSM Services due to software bugs or loss of service.
- In order to provide free Services TopSM collects data to uniquely identify each registered user and provide online advertising through globally recognised third parties in keeping with different global data privacy regulations.
3.1. TopSM’s Privacy and Data Protection Policy is publicly available on the TopSM website and gives complete details on how TopSM meets its obligations to registered learners.
3.1.1. Individual User learner records will remain on the TopSM platform unless the User explicitly closes their TopSM account and requests your personal account data to be deleted.
3.2. TopSM has a duty of care to its Users and learners to protect their personal information and learner records. This duty of care extends to the User to safeguard access credentials for the TopSM platform.
3.2.1. Access to the TopSM platform is strictly controlled and TopSM shall ensure that security measures shall be no less rigorous than accepted industry practices with respect to Data Security.
3.2.2. If the User discovers a suspected security breach on their account the User must change their password immediately and contact TopSM customer support immediately to facilitate investigation and minimise the impact of any breach.
- TopSM offers optional paid-for services including non-transferable Certificates as individual proof of study (both for certificate courses and diploma courses), other merchandise as well as a monthly renewable premium service that excludes advertising.
4.1. The Premium ad-free subscription will be enabled for a specific term as defined in the shopping basket depending on the option chosen by the User, typically for one month, one year, or a perpetual term that doesn’t end. The ad-free experience will be made available on the User account immediately upon payment validation of the relevant fee.
4.1.1. The monthly and yearly subscription shall renew manually at the end of each term unless cancelled.
4.1.2. The User can cancel at any time through their User Account.
4.1.3. The recurring fees will be subject to foreign exchange rate variation over time. TopSM reserves the right to change the amount of subscription fee from time to time and to vary fees across different jurisdictions. Any changes to a User’s subscription fee will be communicated at least 30 days in advance of renewal.
4.2. Purchased Certificates can be in multiple formats including digital pdf sent electronically, physical paper parchment that is sent by post (with an option to have the parchment set in a black wooden picture frame). Each Certificate purchase includes an Academic Transcript. This is a more detailed summary of the course you have completed on TopSM and contains your personal details, the final score you achieved, a course description and the Module names that you have completed within the course. It also contains an authentication link you can share to validate your achievement.
4.2.1. Digital Certificates can be downloaded directly from the User account dashboard after payment is finalised.
4.2.3. The design, look and feel of the Certificates is subject to change from time to time, and is available to preview in the TopSM Shop prior to and during the purchase process. Once a User makes a purchase you accept the Certificate as is.
4.4. User product returns and refunds are not provided by TopSM. All services and purchases are final and non-reversible.
4.4.1. If a User cancels their Premium subscription prior to the end of their term, any unspent ad-free subscription time will remain in place in the case of a monthly subscription. No refunds will be available for unspent time on a monthly subscription.
4.5. No Refunds. All portions of the fees paid, whether paid monthly or annually, are completely non-refundable. In the event that you request the deletion of your account, no portion of your fee will be refunded, regardless of the time remaining in your Term.
4.6. Payment for workshops and classes may be divided into separate payments and you may choose the duration of the course depending on your own schedule or preferences.
- THIRD-PARTY LINKS, VIDEOS AND MATERIALS
5.1 Certain content, products and services available via our Service may include materials from third parties.
5.2 Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
5.3 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
5.4 TopSM is not liable for not providing services by third parties.
- Any product name, brand or logo trademarks belonging to third parties are not affiliated with TopSM and are not endorsed, sponsored or connected in any way unless explicitly stated otherwise.
- Opinions and views expressed by Publishers or Users on the TopSM platform and social media are those of the authors, and do not necessarily represent the views of TopSM.
7.1. When making comments, posts, shares and other contributions to the platform Users shall be respectful and treat other Users with politeness and courtesy, and refrain from abusive or inappropriate conduct, spamming or in any other way undermining the good reputation of other Users or TopSM.
7.2. Any User that has comments or queries about TopSM Services should direct these to the Customer Support channel where they will be dealt with speedily and confidentially. Users should not use open communication channels on the platform for dealing with their support requests or venting their anger at any unresolved issues.
7.3. The User shall not express any views or post material which may be defamatory, sexually explicit, obscene, offensive, inflammatory, or hateful. The User will not impersonate others, be deceitful, promote illegal activity, harass other Users, incent violence or otherwise engage in unlawful activity on the platform.
7.4. TopSM reserves the right at its absolute discretion to remove any User-generated content at any time that TopSM deems inappropriate.
- Both TopSM and you the User are expected to abide by these terms of use and comply with applicable laws and government regulations.
8.1. Any deliberate violation of our Terms of Use, or unauthorised use of TopSM Services by the User will, at TopSM’s absolute discretion, result in immediate and automatic suspension or blocking of User account access to TopSM Services without notice, penalty or claim against TopSM.
8.2. The User will indemnify and hold TopSM (including its Affiliates, officers, directors, and employees) harmless against any claims, damages, losses or expenses (including reasonable legal fees) arising out of User breach of these Terms of Use or in relation to the User’s negligence, wilful misconduct, improper or abusive usage of the platform.
- Either TopSM or the User can deactivate a User account at any time without reason, notice or further obligation. Where a User deactivates their account, TopSM will retain course tracking history data.
- These Terms of Use constitute a binding agreement between TopSM and the User and are subject to the laws of Estonia. Any dispute arising out of this agreement shall be subject to the exclusive jurisdiction of the courts of the Republic of Estonia.
All feedbacks, comments, requests for technical support, or other communications relating to the Platform should be directed to the TopSM support team by emailing info@TopSM.net.
Legal information:
Everto Teenus OÜ
Harju maakond, Tallinn, Lasnamäe linnaosa,
Mahtra tn 48-813a, 13812 Vindi tn 16-8, 11315
Email: info@TopSM.net