Social Media Crisis Management
€ 60.00
In today’s fast-paced social media environment, a crisis can emerge at any time. A course on social media crisis management could help businesses and marketers prepare for and respond to negative comments, reviews, and other situations that could damage their reputation online.
What to expect in this course:
- Real-life case studies of successful crisis management strategies
- Best practices for handling negative feedback and social media backlash
- Creating a crisis communication plan and establishing a crisis team
- Monitoring and responding to social media conversations in real-time
- Rebuilding trust and reputation after a social media crisis
